FAQ

Check out these Frequently Asked Questions for both:

  • Existing students migrating from Live@EDU
  • New students beginning classes in the fall

How do I login to WildcatsMail?

Answer: If this is the first time you've logged into WildcatsMail, please go to Steps for First Time Users for instructions. After you've completed those steps, you can login to WildcatsMail with the link in Blackboard, the LOGIN TO link in the navigation bar of this website, or go directly to http://www.outlook.com/wildcats.unh.edu and login with your Windows LIVE ID (username@wildcats.unh.edu or username@unhlaw.unh.edu) and your MyUNH/Blackboard password.

Please note UNH Law students who previously attended UNH and have a Wildcats email must use username@wildcats.unh.edu.

I'm having problems logging in to Wildcats Mail.

You may still be logged into a previous session. Please use the logout link that displays on the screen at http://outlook.com/wildcats.unh.edu, or try clearing your browser cache according to the instructions on this page: How to Clear Your Browser's Cache

 

What happened to my SkyDrive and other Live@EDU services?

If your UNH User account existed prior to May 20th, 2013, you now have a second account, the "Microsoft personal account" to which those resources belong. 

Please see the page Two Accounts for a complete description.
 

What are the server settings (POP / IMAP / SMTP) for WildcatsMail?

If you’re connecting to your Office 365 email, you don’t need to look up your settings. For Office 365, the server name for IMAP and POP is outlook.office365.com and the server name for SMTP is smtp.office365.com. These settings can be used if you are using the latest version of Office 365.

If you’re not connecting to Office 365 email, or if you aren’t sure if you are using the latest version of Office 365, do the following to look up your settings.

  1. Sign in to your account using Outlook Web App. For help signing in, see Sign in to Outlook Web App.

  2. In Outlook Web App, on the toolbar, click Settings settings > Options > Account > My account > Settings for POP and IMAP access.

  3. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Settings for POP and IMAP access page.

 

What operating systems are supported?

Both Windows and Mac are supported, but check to make sure your system is up to date! You should be running Windows 7 with Service Pack 1, Windows XP with Service Pack 3 (SP2 for 64 bit), or Windows Vista with Service Pack 2 on a PC or Mac OS X 10.5.8, 10.6.8, or 10.7.3 on a Mac. For more complete information on Office 365 system requirements, see:

 
 
How do I use this with my mobile device?
 
Microsoft provides instructions for many mobile devices at this link: